True Embrace® is committed to providing an inclusive and accessible online experience for all of our customers, including individuals with disabilities.

We are continually working to improve the accessibility and usability of our website and are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines provide recommendations for making digital content more accessible to people with a wide range of abilities.

Our Ongoing Efforts

As part of our commitment to accessibility, we regularly review our website and work to improve areas such as:

• Keyboard navigation and site functionality
• Screen reader compatibility
• Alternative text for meaningful images
• Color contrast and text readability
• Accessible forms, buttons and links
• Product selection, including size and color options
• Navigation and page structure

Accessibility is an ongoing effort, particularly as we introduce new products, content and website features. We will continue to evaluate and improve the True Embrace® online experience.

Need Assistance?

If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or need assistance shopping on TrueEmbrace.com, please contact our Customer Care team at customercare@trueembrace.com 

When contacting us, please let us know the page or feature where you experienced difficulty and, if possible, the type of assistive technology or browser you were using. This information can help us better understand and address the issue.

We will make reasonable efforts to provide the information, product details or assistance you need through an accessible alternative and to address accessibility concerns as promptly as possible.

Feedback Is Welcome

We welcome feedback about the accessibility of TrueEmbrace.com. Your input helps us identify opportunities to improve the experience for everyone.

True Embrace® is committed to making comfort, support and the shopping experience accessible to all.